Parent Tech Support

Student Device Issues: 
Students should fill out a tech ticket during Advisory and turn it in at Ms. Colgan's office.
Call the Help Desk or submit a Support Ticket
 

FOCUS:
Join the FOCUS Portal (English)

Join the FOCUS Portal (Spanish)

Talking Points:
Instructions for Families

Report Cards in FOCUS:  
Students and families log in to the Focus Student Portal to view Report Cards. Directions are available on the website and the process can be viewed in a screencast


Schoology Access & Navigation:

Accessing Your Child's Account and Switching Between Multiple Child Accounts:

Languages:  English  | Arabic  |  Spanish  |  Urdu  |  Yoruba

Navigating the Parent View in Schoology:
Languages:  English  | Arabic Spanish  |  Urdu   | Yoruba

Navigating the Student View in Schoology:
Languages:  
English  | Arabic  | French  |  Russian  |  Spanish  |  Urdu  | Uzbek  |  Vietnamese  | Yoruba

Schoology Video Tutorials in various languages from BCPS-TV on YouTube


Internet access:
Baltimore County Public Library
Internet Essentials (low-cost home internet)


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